Apple's terms of purchase in the USA are, 'All Transactions are final' (https://www.apple.com/legal/internet-services/itunes/us/terms.html), but some countries have different laws so check terms for your country at: http://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no.
Get help with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - https://support.apple.com/HT204084
RELATED: How to Get a Refund For an iPhone, iPad, or Mac App From Apple. Apple lets you request refunds for apps you purchase, whether you purchased them from the iPhone or iPad App Store, or the Mac App Store. This same method also lets you request refunds for digital media like videos and music you purchase from iTunes. This is how you can request a refund for app, media, and subscription purchased from App Store or iTunes Store. If you have purchased an app directly on your Mac from the developer’s website or third-party app marketplace, you will have to contact them, not Apple. Usually, many third-party apps offer a few days as a trial. What is the latest photo app on mac.
Report a Problem - http://reportaproblem.apple.com - 'Sign In for help with iTunes purchases made in the last 90 days' Backup and sync from google.
Mac security and privacy settings. Other ways to contact iTunes Store Support:
Feb 10, 2018 7:49 AM
There are times when apps don’t work the way they should or the way they were advertised. There are also instances when you purchased the wrong app by accident, or one of the kids purchased the app without your permission. Sometimes, they are just plain broken, faulty or cannot be downloaded from the Purchased tab. It can be annoying and frustrating when these things happen, especially if you need or want the app. The good news is that you can ask for your money back. But how does an Apple App Store refund work? This article will explain how you can ask for an Apple App Store refund, what the process entails, and what rules govern this process.
Apps That Disappear From the Purchased Tab
All of the apps that you purchased or downloaded should still be accessible in the App Store in case you want to re-download them. You can see the apps you’ve bought in the Purchased tab of the App Store, so you don’t have to pay for them again if you want to download the apps once more. But what happens when the apps vanish from your App Store’s Purchased tab? EA fans made a huge uproar a few years ago when games like Dead Space and Need for Speed completely disappeared from the App Store. It wasn’t your regular game-got-dropped-off-the-store drama where games disappear from the App Store due to bugs or faulty updates.
In the previous version of App Store, developers can completely pull out their app from the store while making it still available for those who already bought it through the Purchased tab on their App Store. So even though the app is no longer available on the App Store, those who bought it before can still re-download the app. However, that’s no longer the way things work now. Today, when developers remove their app from the App Store, they are also removed from the Purchased tab. It means that you can no longer download your purchased app because it is completely gone from the App Store. If this happens, you can always apply for an App Store refund or an iTunes refund, depending on the Apple product you purchased.
Just an added tip – to make sure that the apps disappearing is not a computer glitch, run Tweakbit MacRepair to delete cache files, broken downloads and other types of trash files that might interfere with your apps’ performance.
Is It Possible to Get an App Store Refund?
Absolutely. You can ask to get your money back, and there’s a huge chance of your refund being successful, especially if you do it soon after making the purchase. Apple is willing to refund purchases as long as the reason is valid. However, if you’re from Europe, then you don’t even need to give a reason for your refund. European law requires Apple to issue refunds within 14 days of purchase without asking for a reason.
Those outside the UK and EU, and those who have had their apps for more than 14 days can still request for a refund, but the process is a bit more complicated. First, you need to provide a reason for the refund. Second, there is no obvious way to ask for an Apple App Store refund. You need to do your research. https://xdkiey.weebly.com/blog/to-do-app-mac-iphone-sync. And lastly, your request will have to be reviewed by a team at Apple, and they may need to contact you for more information before making a decision. In the past, Apple has refunded accidental app purchases or apps bought by kids without their parent’s permission. However, the company only does this once per customer, so you have to use this chance sparingly.
How to Get an iTunes Refund
If you’ve purchased a movie or a song by accident, or the file you’ve downloaded is broken, you can request an iTunes refund to get your money back. To do this, follow these steps:
![]() Refund For Mac Apps Downloads![]()
Get a Refund via Reportaproblem.apple.comIphone Refund
If you don’t want to use iTunes for whatever reason, you can ask a refund using your web browser.
Get a Refund using your iOS Device
The problem with Apple is that there is no direct link to get a refund for your purchases. It would be nice if there’s a refund button on the App Store next to your purchases, and process the refund application from there. If you’re stuck with your iPhone or iPad and with no access to a computer then requesting for a refund can be a bit more complicated. To ask for an Apple App Store refund using your iOS device, follow this procedure:
Refund For Mac Apps Offline
The results of the refund process might take days or weeks, depending on the reason for your refund. However, you should hear from an Apple representative, within a few days, if they need more information to verify your reason for the request.
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